June 14 11:40 AM. Insomnia Cookies emails me about Father’s Day cookie promotion for the week.
June 14 3pm. Arrive at Insomnia Cookies and order the Father’s Day cookie box and a deluxe cookie. Girl at the counter informs me the promotion is only for the weekend. Dejected I walk down the block and drown my sorrows with a steak sandwich from Steak N Fries.
June 14 7pm. Email Insomnia Cookies customer service for clarification.
June 14 8pm. Customer service states the store has been emailed that the promotion has started already.
June 16 11:45am. After driving around the block was able to locate a parking spot. Note there is not much parking in Pacific Beach in the summer. Ordered the Father’s Day cookie box and a deluxe cookie. Girl at the counter informs me the promotion is only for the weekend.
me: I have an email from customer service stating the promotion has already started.
girl at the counter: My manager says the promotion starts this weekend.
me: Let me talk to your manager.
girl at the counter: Manager is not in right now.
me: How about you call and let me talk to the manager?
girl at the counter: He’s not on shift right now so I can’t call him.
me: How about you read the emails I have?
girl at the counter: I will make an exception this time.
Confetti deluxe cookie was about twice the size of the regular cookies. Most soft with crispy edges. Sugar cookie base was delicious while rainbow sprinkles and white chocolate chips gave this cookie an extra sweet kick. My favorite cookie.
Snickerdoodle tasted just like a sugar cookie with some cinnamon flavor. Nice and soft with crispy edges.
Classic with M&M’s tasted like a chocolate chip cookie loaded with M&M’s Loved the flavor. Nice and soft with crispy edges.
Oatmeal raisin featured a delicious oatmeal cookie with raisins giving this cookie a sweet kick.
I noticed they now serve Bon Suisse ice cream which owns Alta Dena, Knudsen and Foremost. Insomnia Cookies has a great Father’s Day celebration with delicious cookies but there seems to be a disconnect between corporate promotions and local management.
1007 Garnet Ave
San Diego, CA 92109
(619) 600-0416
San Diego, CA 92109
(619) 600-0416
Yum! So happy you perserved and got your treat! Cookies look delicious and freshly baked.
Cookies were great! Customer service, traffic, and parking were challenging.
They sure have scrumptious cookies!
Yup. Should get some for your birthday.